Lani Kai Cool Roof
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I am writing this letter to inform you of how grateful I am to you and your employees.
I have an extensive background in home renovations and over 20 years experience as a builder/contractor in Oregon. Since moving to Hawaii I have been sorely disappointed with all other contractors until you were recommended to me.
The professional and courteous manner in which you handle your customers and business was first shown when you called to let me know that you might be a few minutes late to my house. You continued to impress me with your on the spot quote and assurance of the quality job that your employees would do.
The job came out great and every one of your employees held up your commitment to excellence. They were always kind, courteous and respectful to my family. They always kept me in the loop and showed up on time and ready to work.
I can assure you that I will be handing out your business cards to anyone that I run across that might be in need of your service. Please do not hesitate to use me as a reference of the quality work that your company provides.
Thank you once again for renewing my confidence in the contractors here in Hawaii.
David – Kailua, HI

